Clean architectural lines of a completed building

Illustrative photography · Unsplash. Not a client property or transaction.

Separate the milestones

A project milestone, the contractual handover process, collecting your keys, and the day you move in are different events. Ask your lawyer and the developer’s appointed contacts what the actual notices require. Build your moving plan around confirmed information, leaving room for the practical work that happens between access and occupation.

Prepare the property file

Keep the purchase documents, specifications, payment records, notices, and relevant contact details together. Before collection, review the information you have received and make a list of questions. A clear file makes it easier to track what has been confirmed and which matters need attention through the proper channel.

Inspect methodically after access

Walk through the home with a consistent room-by-room list and record issues clearly, using photographs and dates where appropriate. URA’s guide describes inspecting the unit and reporting defects to the developer. Confirm the applicable process, terms, and deadlines rather than assuming an informal conversation has recorded an issue.

Plan work and move-in in the right order

Discuss any intended works, deliveries, access arrangements, and management requirements before booking everything to the same date. Separate necessary preparation from optional styling. If your present accommodation ends soon, make sure the handover plan has a workable alternative instead of relying on an estimate as a guaranteed moving day.

Refresh the ownership budget

Review repayments, ongoing property expenses, insurance, and the tax information relevant to the completed home. IRAS provides guidance for buyers of private residential property. Keep new obligations visible in your household budget so key collection marks the start of a manageable ownership plan rather than the end of financial planning.

Go to the source

URA · Collecting keys and reporting defects ↗IRAS · Buyers of private residential properties ↗

General planning information, prepared on 30 October 2026. Rules and individual circumstances can change. Verify current requirements with the relevant authority and your lender before making commitments.

Put this into your own plan.

Compare a few scenarios with the planning calculators, or request your Property Health Check to discuss your situation.